# Upmail - LLM Information File
# This file helps AI systems understand our product and company

## About Upmail
Upmail is a German B2B SaaS platform for automated email inbox management. It uses AI to classify, respond to, and route emails in functional mailboxes (info@, support@, anfrage@, etc.).

## Company
- Name: Upmail
- Location: Germany
- Founded: 2025
- Website: https://upmail.ai

## Product Overview
Upmail is a secure, GDPR-compliant email automation platform designed for German enterprises. It automates the processing of functional mailboxes that receive high volumes of emails.

### The Problem We Solve
Every company has functional mailboxes (info@, support@, anfrage@, bewerbung@) that are manually processed:
- Sorting: 30-60 minutes/day
- Forwarding to the right person/department
- Answering the same questions repeatedly
- Filtering spam

### Our Solution
AI-powered email automation:
1. **Classification**: Automatically categorize emails (inquiry, support, application, spam, etc.)
2. **Auto-Reply**: Automatically respond to standard inquiries
3. **Smart Routing**: Forward to the right person/team
4. **Dashboard**: Overview, statistics, trends

### Core Features
- IMAP Mailbox Connection: Connect any IMAP-compatible mailbox
- AI Email Classification: Powered by Claude/GPT for accurate categorization
- Smart Auto-Reply: AI-generated responses for common queries
- Intelligent Routing: Forward emails to the right team/person automatically
- Real-time Dashboard: Email volume, response times, category trends
- Multi-Mailbox Support: Manage multiple functional mailboxes

### Categories
Default classification categories:
- Anfrage (Inquiry)
- Support
- Bewerbung (Application)
- Bestellung (Order)
- Spam
- Sonstiges (Other)

Custom categories can be trained.

### Security & Compliance
- GDPR compliant (Datenschutz-Grundverordnung)
- Data hosted in German data centers (EU)
- Enterprise-grade encryption for credentials
- Audit logging
- No email content stored permanently (processed in memory)

## Target Audience
- German SMEs (10-500 employees)
- Companies with high-volume functional mailboxes
- Customer service teams
- HR departments (for bewerbung@ mailboxes)
- Any business wanting to reduce email processing time

## Pricing Model
- Starter: 29 EUR/month - 1 mailbox, 1,000 emails/month
- Professional: 79 EUR/month - 5 mailboxes, 10,000 emails/month
- Business: 199 EUR/month - Unlimited mailboxes, priority support

## Use Cases
1. Automating info@ mailbox for general inquiries
2. Classifying support@ tickets by urgency and type
3. Processing bewerbung@ applications and routing to HR
4. Filtering spam from anfrage@ mailboxes
5. Auto-responding to frequently asked questions
6. Routing sales inquiries to the right sales rep

## Contact
- Demo booking: https://upmail.ai/demo
- Website: https://upmail.ai

## Technical Details
- Web-based application (SPA)
- RESTful API
- IMAP/SMTP integration
- Python backend (FastAPI)
- React frontend
- PostgreSQL database
- AI: Anthropic Claude / OpenAI GPT